1. Introduction
Grafitex SRL (“we”, “us”, “our”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect personal data when you:
- visit our website;
- request a B2B quote or factory price list;
- request partnership or cooperation information.
2. Information We Collect
We collect information strictly for business-to-business (B2B) purposes only.
- Contact information:name, company name, email address, phone number.
- Project details:quantities, specifications, delivery destination, and other information you provide in your request.
- Technical data:IP address, device and browser information, and basic usage data collected via cookies.
3. How We Use Your Data
We use your personal data exclusively to:
- respond to your requests for quotations and factory price lists;
- communicate with you regarding potential cooperation, orders, logistics, and documentation;
- maintain website security, stability, and performance;
- comply with applicable legal obligations under the laws of the Republic of Moldova.
4. Data Sharing
We do not sell your personal data.
In limited cases, we may share necessary data with:
- Logistics and delivery partners:only when required to organize shipment and delivery.
- Service providers:supporting website analytics and advertising measurement (e.g. analytics and advertising platforms), strictly for performance and marketing optimization purposes.
5. Data Retention
We retain personal data only for as long as it is necessary to fulfill the purposes described above, or for the period required by applicable law.
6. Your Rights (EU/EEA Visitors)
If you are located in the EU/EEA, you may have rights under the GDPR, including access, rectification, deletion, restriction, and objection.
To exercise these rights, contact us at export@grafitex-cons.com.
7. Contact Us
Grafitex SRL
Str. Ștefan cel Mare 125, Bălți, Moldova
Email: export@grafitex-cons.com